ASV Yasam Hospitals Group

"Mixed feelings . Unsure how to describe . First of all ; it looks like there is the right people in the right places . Nurses seem to understand the patients needs .. doctors look qualified to handle their department .. (Doctor Ali and nurse Gül and Fatma thank you) hygiene and capacity seem to be up to standard however , there is 2 major malfunctions in this hospital that requires improvement . Communication and procedures We had our Baby born trough (emergency) c-section . Father and medical team mutually agreed on this procedure for babies safety . What happened after is what disturbed me the most . We had our baby on Thursday night . We had specific whishes for our baby not to be washed and to have at least skin contact after birth. Nobody was up to date . Our Baby got transferred to the NICU without our knowledge . Injections were admitted , feeding tubes were installed and without knowing were our newborn son was , we couldn’t see anybody until the Saturday morning to get any information. As father I was allowed (yes i had to ask permission) to see my son. My wife still unable to go to toilet herself was dismissed 20 hours after c-section and was denied any acces to the NICU . We tried so many ways to see the right people , but department seem to work alongside each other. No one knew when .. no one knew why.. we finally got hold of the doctor as he would call us back for some info on Saturday . My wife on the couch crying her lungs out because she missed everything at birth . She lived for this phone call . They never called. on Monday we decided to sleep in front of the door of the NICU as to speak to anybody who would know anything .. finally at 11:30 we spoke the doctor hastily about our sons condition. He was okay he just needs time . After 5 days of intense waiting , nagged calling , finding our way in .. we finally were (ALLOWED) to see our son for more than 20 seconds . And even breastfeed . He latched on immediately. No problem. we just didn’t have a choice .. we didn’t have any info . We didn’t have any point of contact . We didn’t have any hope after birth .. what was supposed to be a wonderful amazing experience got turned into an excruciating hopeless waiting game in which we were juggled between fear/scare and neglect . We also felt he was hold for way too long as the government is paying for all c-section NICU cases . As per standard procedure , ALL babies are kept in there for at least a week to keep the commercial value high. Dear hospital managers , go to Denmark , Holland , France .. anywhere but Turkey and please see how it’s done . Parents can stay 24-7 with their child , they get camera access to their crib .. they get choices .. father gets to stay during c-section .. nurses are allowed to share all kinds of info. You are running departments along side each other with extremely old procedures with mostly finances in foresight. PLEASE improve communication and procedures PLEASE go check out how things are done in other countries. For parents from new born babies this was the worst 7 days of my life."

"Hospital with excellent service. The explanation was very detailed and friendly especially for me as a foreigner. The service process is provided on time and quickly. The hospital is clean and comfortable."

"We were on vacation in Kemer, and our daughter, Paula, had a febrile seizure one of the last nights we were there. After receiving treatment at Yasam Hastanasi Kemer and Lara/Antalya hospitals, she was transferred to Dr. Ali Ahrabi and his team in the pediatric intensive care unit at this hospital. After just a few days, she quickly began to feel better and was moved back to the general ward. We would like to thank everyone involved—all the doctors, nurses, and our interpreters. You did a fantastic job! Special the team from the pediatric intensive care unit. Thank you 😊"

"big thanks to the hospital staff. for their care, for their helpfulness. also a big thanks to the CK team who helped a lot, took care of me and my family. the biggest thanks to Dr. Erdem Can Yardimci for a smooth operation."

"my partner had an appointment at 12.15 pm, and they let him see the doctor at 12.40 pm. when we arrived, they didn't even know we had an appointment and let other people in before us. the patient name never changed on the screens, just to make you think the same patient was still inside, all the while at least 3 different patients went in and out of the doctors office."

"From start to finish at the second floor north team in turkey Antalya hospital for my wife surgery. Which included tummy tuck bob uplift and reduction. Plus 360 liposuction the team was faultless. The care we have received the food we ate and the hospital itself was amazing so clean I would definitely recommend anyone thinking of having surgery done over in turkey to choose this hospital especially the second floor noth team 100% happy in every way 👊👊👊👊👊👊"