Atrys Oncology

"The service on the day of the test was good, although the reception area was very disorganized. Furthermore, the delay in receiving the results is incomprehensible. It's been three weeks since I had the tests done, and I've called three times and sent emails without receiving a response. They either tell me they'll send them right away (and that they haven't done so yet due to "chaos"—their exact words) or they don't. This is terrible for someone anxiously awaiting a diagnosis; the inefficiency is appalling."

"They're not just slow, they're incredibly slow. They've never taken this long to deliver a result. I'm disappointed that a center with such a good reputation as Tres Torres outsources its analyses to this company."

"Always attentive and kind, giving explanations of what I ask for, I always go to them when I need to have a test done and they treat me well."

"The person answering the phone is aggressive and extremely rude. I recommend you improve your professionalism because the first impression upon contact is absolutely negative."

"They're incredibly slow to deliver results. Every week since I requested my results, I've called and they tell me my request wasn't processed correctly and I have to wait another week. It's been over two months now, you can imagine."