Băneasa Hospital (Regina Maria Băneasa)

"I did the full check-up with the 'Elite' pack over one day. I'm delighted with the way it was organised. Dana managed everything well, there was no waiting, the medical team was welcoming and the quality of care was up to my expectations. Assistance in English was no problem. I highly recommend it."

"Came in, had to do my free blodwork, as per my contract, was told i had to pay 350 euros. Then a second person came and i had to pai 40 euros, then they realised they were actually free as per my subscription. The call center experience is horrible, and the help at the receptions is sometimes perfect but many a times very very bad. I will, after 14 year or 12, move to another clinic. Regina Maria becomes bigger and services become worst by the day. But the subscriptions do increase."

"Very good experience with ecographie The doctor explained everything in English, the appointment was on time band everything went smoothly"

"They don’t respect the contractual agreements. I have for more than 10 years the most expensive subscription available and lately they charge you for basic investigations that should be covered by the subscription. Also, lately they are not respecting the scheduling anymore. You reach the location in time and still there are other appointments served during your slot. And for the Baneasa location, there are a handful of parking places, so most of the time you have to roam around the location. That’s it, I’m canceling my subscription."

"A private hospital that doesn’t respect its clients anymore. I have a paid subscription here for more than 12 years and it’s nothing what it used to be: from delayed appointments to unprofessionalism (wrong diagnosis) to lack of empathy. I am in luck that I have been in good health and that I am only going here for routine check up but I still need to feel that I am going to the right place with right doctors. Thinking about changing my subscription to another private hospital"