Bikur Rofeh Tel Aviv

"It is a fraud. I asked for a hotel consultation for a scratch in my back that was getting red and may have been infected. The hotel called MyDoctor and I was told to wait for 2 hours for the doctor visit. After 2 hrs I got a call from “the doctor” asking me to go to his car to check me there because he couldn’t park (it was midnight and the street was empty). I said no, so finally he came up to my hotel room. The person that came didn’t look or behaved as a doctor. He was in a hurry. I barely showed my back and without taking a close look (not even dropping his backpack), he said “you have to go to a hospital to be treated as it is an abscess, there is nothing I can do.” It was strange to me that he didn’t even tried to clean the scratch or anything. So I asked him to show me his doctor id. He refused to show me anything. I took him to the hotel reception and then he showed in his phone a fake id (I know it was fake because the id photo had just the upper part of his face and the hotel manager agreed). Long story short, this guy left and I called the company demanding to reimburse me the credit card charge ($125 usd) but they refused. Beware of these thieves."

"Unbelievable. I arrived at this “medical clinic” at 6:45, where the receptionist “helped me check in” (considering I do not speak hebrew). I proceeded to sit down and wait for my turn, as one does. After the hour and a half mark I decided to wait in line to ask the receptionist when I would get to see the doctor. She refused to help me, repeatedly saying “no english.” Following this interaction a women who spoke hebrew helped translate for me, where the receptionist who “helped” me in the beginning had the audacity to say “who are you? where did you get that check in number?” (on google translate). Around 2 hours had passed, and I had fully thought I was checked in, but I was waiting for a number that was never going to be called. The receptionist finally caved and agreed to check me in. I wait about another hour before I see a “doctor,” who examined me for 2 minutes and kicked me out. He was useless. In a case of an emergency, do not make the mistake of going to this “clinic.” I guarantee you are better off taking 2 Advil and calling it a day, then waiting for 3 hours to see a doctor who won’t help you."

"American tourists who came for quick fix. It was fast and efficient service. Bring someone who speaks Hebrew to help the process. Total time 30min. Also, it’s next to the Mercedes dealership."

"I putted 1 from 5 stars . I wanna say that As a soldier and i got so sick and I have a headache, a sore throat, I feel tired, I have a cough, and my lungs hurt when I cough. I said all, but "doctor" Abu Ramadan Khaled, checked all and result was that he didn't even give me a to be on sick leave(יום ג) and gave me on pill out of 10 pills. Next day i feel sp bad and i wasn't ready go to work and i don't have power... I decided go to the clinic כללית, i said about it what is problem, and Doctor checked and he found what is problem this is pneumonia, even this is very bad he said to me u need to stay at home some time and I'll give you the medicine you need and it will help. Doctor was truly shocked that (Doctor Abu Ramadan Khaled )he hadn't done the same. Please watch carefully so that other soldiers don't suffer, thanks."

"Horrible service. Came in with a broken leg and waited two hours in line to see the one and only doctor on duty. No order. No consideration for those who are seriously injured. Seems to be the go to medical option for people in the surrounding neighborhood. Complete chaos. If you don't need to come then don't. Go straight to the hospital."