Charité – Universitätsmedizin Berlin

"DO NOT USE THIS HOSPITAL. If you are international patient, avoid this hospital like it is the plague. I paid 11,000 euros for a biopsy I never received. They promised everything. I travelled from the UK, arrived, kept me waiting nearly all day, in a room stuffed with people while I was on immunosuppression, and then when I actually spoke to a doctor it wasnt the one I was supposed to be dealing with. He asked why I was there and didnt understand my complex condition. Totally useless hospital. We left before they did the biopsy, they only returned 50 percent of our money yet they did no tests (which under German law is illegal). DO NOT USE THIS HOSPITAL."

"Don't go to the emergency if you are a tourist. You will get constant deprioritisation and wait for ages. I was here for severe diarrhea and lethargy at 5.30 am. Lost plenty of fluid overnight, was flushing out even the tiniest water intake. All I wanted was a serum possibly to recover the lost minerals. Instead I was in a chamber of waiting torture. Most patients looked way healthier than me and I was told they can't give an estimate. Would rate this as one of the top 3 worst hospital experiences ever."

"The staffs are friendly, and they saved my friend, so 5 stars for sure. However, if it’s possible, I hope I’d never need to come here even they have a great view outside of the window. Stay healthy 🤲"

"As a tourist in germany I came to the emergency of this hospital because my mum was sick during travelling, the Doctor was very good, and blood tests and scans were done really quickly."

"I will not write anything about the quality of services of those places that are located on the territory of this complex. My review is about the general impression of architecture, appearance and emotions that all this things caused in me. Charite is a clinical complex located in four districts of Berlin, and I was at one that is near the railway station by the river Spree: A very large fenced area on the territory of which there are many old buildings of different orientations. These are just hospitals, and buildings of individual medical specialties with laboratories, and administrative building, and, as I understand, there is a university is here too. All buildings are with beautiful old architecture. Sometimes quiet quickie work was encountered, such as the ugly painting of some walls, after which the color difference looked ridiculous. But overall, the complex left a very pleasant aesthetic impression."

"I strongly advise against scheduling a diagnostic here, not waste your time for waiting. Even with an appointment, I had to wait over an hour the first time, and more than two hours the next. It’s unclear why they make time slots available on Doctolib if patients are kept waiting so long anyway."