Clínica de Fertilidad Bogotá

"If you have an appointment at 7, they don't see you until 8. They're very unreliable with their schedules, and it's not just once, it's happened several times. The doctors are friendly until something happens to them. Being seen late all the time ruins your day, your commitments, and your work. They take a lot of time off and play with people's time. When the doctor arrived, she didn't even offer a sincere apology, always with a sour face as if we were to blame for her lateness. She wouldn't even look at us. If it were the first time, you'd say, "Oh well, it's not a big deal, things happen to everyone, it's normal," but they should be professional. So we decided to go to a better clinic."

"My experience at this clinic was terrible. The person who attended to me, Angélica Porras, displayed a completely distant attitude and an empathy that felt more hypocritical than genuine. At such a delicate moment as being with a newborn, they denied me entry to the room simply because my youngest daughter was present, counting her as if she were an adult within the visitor limit. What should have been a moment of support and family connection ended up being an episode of frustration and sadness due to the rigidity and lack of humanity in their treatment. The clinic should prioritize sensitivity and genuine empathy, not absurd rules and cold attitudes. I do not recommend this place and would not return."

"At the fertility center, the service is very friendly and they have very experienced professionals in this area; Dr. Carlos Fandiño was very clear throughout the tubal recanalization and IVF process, we have a lot of confidence in his judgment."

"Of all the worst experiences, the only good thing about it is the location. I have Colsanitas prepaid health insurance, I arrived with a doctor's order, and at discharge they told me that the medication wasn't covered by the insurance company. The clinic remained silent and didn't tell me anything, and now I have to pay a large sum of money. I recommend you go to the billing office and ask yourselves. The worst of the worst."

"DO NOT COME! If you come for a medical emergency, they are incredibly slow. They kept my wife and me waiting for six hours. They treat you with a sour face, don't give any information, just say, "Wait in the waiting room," without explaining what's happening. At the same time, a woman was complaining of pain and it took them three hours to see her... And the clinic was empty, with a maximum of five patients. Terrible experience. DO NOT COME."