Clínica Loyola

"Our experience with Clínica Loyola has been very disappointing. The prices for procedures are quite high for the quality of service and care received. On several occasions, we perceived a lack of empathy and even disrespect from some doctors and staff towards the patient, something that definitely should not happen in a healthcare institution. We underwent a prosthesis procedure that cost approximately 18 million pesos, and unfortunately, the prosthesis broke in less than 15 months. When we requested the warranty, instead of receiving a clear and timely solution, we encountered numerous administrative and medical obstacles, unjustified appointments, and long waits without concrete answers. To date, we have not received an effective solution or the fulfillment of the warranty for the procedure. We expected greater responsibility, support, and quality from the clinic."

"Excellent service, everything was really professional, organized, clean, and the procedures were excellent!"

"Excellent service, professional and very attentive. An orthodontic treatment that everywhere else I inquired would take four years took only a year and a half here, even with very diligent follow-up appointments, not to mention my daughter's treatment. Excellent guarantees. I love them."

"I had surgery at this clinic in December 2024 with Dr. Juan Carlos Leyva, and it was the worst thing I ever did. Let me tell you my story. I had breast augmentation surgery four years prior, which was very nice, with no marks or scars. The only problem was that women are very vain, and I wanted them to look more prominent with a deeper cleavage. I also wanted the implants to stay in place when I lay down because they were outside the muscle. That was my concern, and that's why I went to this clinic. I had a consultation with Dr. Juan Carlos Leyva, and I explained that I wanted a lift so they would be positioned behind the muscle. I explained it in detail, and he said it was possible, that they would look very nice, and that the incision would be through the areola. He's the surgeon, and he knows what he's doing and studied for it. I agreed, we arranged everything, scheduled a date, and I paid. Everything was fine up to that point… When the day of the surgery arrived, I woke up and asked him how my breasts looked. He replied that he couldn't place them behind the muscle because doing it that way would make us enemies since there would be exposed skin. I was very sad because we had discussed it beforehand, and if he had known this would happen, he would have told me it was better not to do it, or I wouldn't have wasted my money. Afterwards, when I went for the follow-up appointment, it was horrible. The scar is the ugliest I've ever seen. He destroyed my areola, damaging it completely. He didn't even take the time to make sure the nipples were in the same position. The incision was awful. It was an implant that wasn't right for my body. Even the assistant saw me and said, "How could he do that to me? He knew better." She said she wasn't in favor of surgery, which is why I was. I ended up worse than before. I lie down, and the implant shifts. The areola is destroyed, and I have to have reconstructive surgery again. Be careful so this doesn't happen to you."

"Excellent dental and aesthetic clinic, very professional and a very family-friendly atmosphere"

"This place is awesome! All of the dentists, hygienists, periodontists are excellent! And Drs. Natalia Gutierrez and Alejandra are truly the best. Implants, whitening, crowns, and even root canals are much better than any treatment Ive recieved in the United States - and at a fraction of US dental costs. Personally, I couldn't have done it without a translator but I had the best translator too (I should give credit to Dr. Alejandra's English though, Its really good!) If you are in dire need of dental work or just looking for a great dental practice, this is the place!"