Dental Lisbon Clinic

"Outstanding dental clinic. I’ve messaged them via WhatsApp, got an appointment booked for next day in less than 5 minutes. All staff spoke perfect English. My dentist - Dr. Joana - was polite and professional. Got my chipped - front tooth fixed in under an hour for €150. The facilities and equipment are super clean and modern, and customer service is 10/10. On a busy day I recommended parking in El Corte Ingles just across the street."

"Excellent service, easy booking and very friendly staff! Everybody respected that I didn’t speak Portuguese and were happy to speak in English. I was treated by Dr. Andreia, she was sweet, extremely helpful and masterful in her work. It’s not every day that you can say you had a pleasant experience at the dentist, however today was that day for me. Thank you, I will be back."

"Amazing service for me as a traveler without insurance. Same day booking via WhatsApp, €85 for panoramic x-rays and cleaning, in and out in less than an hour. The only downside was that it costs an extra €30 to have your x-rays emailed."

"I want to leave an honest review of Lisbon Smile. To be fair, the quality of treatment was good, and the doctors were polite and professional. However, the clinic has serious operational issues that affected my overall experience. The biggest problem is refund handling. My insurance covers 70% of treatment costs, but even after insurance confirmation, the clinic keeps the money for too long instead of refunding it promptly. The process repeatedly follows the same pattern: • I have to send reminder emails, • the clinic asks again for bank details I had already provided, • the refund is still delayed, • and I’m encouraged to leave the balance for future treatment. From a patient’s perspective, this looks like systematic delay rather than a clear and transparent reimbursement process. There are also scheduling issues: even when arriving on time, waiting times can be long, and this can stretch the treatment timeline. So yes, the treatment itself was good — but the administrative side (especially refunds) was not. Patients should not have to chase their own money."

"I wish I could have paid more to have the dental work done with greater care. It was inexpensive and fast, but the quality was subpar. The tooth was poorly done, with a lot of rough edges and, more importantly, the shape was completely off, which caused food to constantly get stuck between my teeth. In the end, I decided to have it fixed at another clinic, where they took much better care. It was more expensive and took longer, but the quality was significantly better. I’m pretty sure that if I had asked, they would have redone the work, as the staff here is friendly and helpful. However, I simply didn’t want to risk having a second disappointing experience."