Healthway QualiMed Hospital - Manila

"Subject: Appreciation for Excellent Service and Feedback on Recent Therapy Session ​cloae to completed my first set of 6 rehab sessions, and I just want to take a moment to express my sincere gratitude to the therapy team. I know how demanding their job is, yet they continue to fulfill their duties regardless of the number of patients assigned to them. ​I would like to give a special shout-out to Ms. Micah. Although I don’t know her personally, she was the one frequently assigned to me. I am truly grateful for her patience and professionalism. She goes above and beyond in assisting and taking care of me, making sure I feel supported throughout every exercise. Her dedication to her work is very evident. ​However, I had a bit of a contrasting experience one time when a different therapist (from the younger generation) was assigned to me. Being "in pain" during that session, I was looking for the same level of care that Ms. Micah consistently provides, but the quality was quite different. ​For instance, during one activity, I expected assistance in putting on the resistance band, but I was simply told, "Sige po, lagay n’yo na yung rubber." During the lifting exercise, I was also left to reach for the instrument on my own before we even started. It felt a bit indifferent, especially considering my physical condition at the time. ​I tried to be understanding—thinking she might be tired or going through something—but as a patient who was in pain, I couldn't help but feel unsatisfied with the lack of assistance. ​I hope this feedback helps in maintaining the high quality of service that your clinic is known for. Again, thank you so much to Ms. Micah and the rest of the hardworking staff for helping me in my recovery."

"Big kudos to the entire rehab team for their unwavering dedication and hard work in helping patients recover. Each one of you truly deserves a raise for always going the extra mile and providing the highest quality of care. You all give your best every single day, showing kindness, patience, and genuine concern for every patient. During my three to four months of rehab, the team never failed to extend their utmost effort in guiding and supporting their patients. They were always kind, patient, and encouraging, especially in teaching proper exercise techniques to ensure a complete and safe recovery. Special shoutout to Micah, Ten, Maricar, Apple, Jai, and also to the new team member whose name I sadly forgot, (sorry po, hehe 🥲😅). Your kindness and commitment made my ACL reconstruction recovery not only successful but also enjoyable. Thank you so much for providing care that truly goes above and beyond. You all set the standard for what great rehabilitation service should be. You made a tough process lighter, easier, and even enjoyable. I’m truly grateful for everything. You are all simply the best."

"Excellent rehab experience at Qualimed Manila. Sessions are almost always on time, and Ms. Maricar kept me well-informed about my schedule. Dr. Napa did an excellent job in creating a personalized rehab program for me. My physical therapist, Ms. Micah, was amazing—very attentive, well-prepared, and guided my movements carefully. Her soothing voice made the exercises comfortable and reassuring. Their rehab services are also reasonably priced. Highly recommended!"

"My physical therapy sessions went very well, and I am very happy with my progress. My Physical Therapist Ms. Micah, was very kind and helpful in my recovery and Ms. Maricar also keep reminded me about my next session. Overall, it was a great experience. Thank you and God bless you all!"

"I had 6 sessions of physical therapy with my PT Micah. It was a very pleasant experience and my PT Micah, Jai and mam Maricar are all very accommodating and keeps me updated and reminded of my schedule. I highly appreciate their very pleasant, accommodating and friendly attitude towards patients and they are very reassuring and friendly! On my 6th session, i walked out of the PT room without my cane! And just last month, i was in a wheelchair and cane! I just can’t believe that i can walk without my cane after 6 PT sessions so I am very grateful of these people. Dr. Napa, Dr. Gaston are highly skilled doctors and helped me get through my ligament injury. Now i can go back slowly in my Aquathlon! Thank you so much and no words can describe how overwhelmingly satisfied and happy i am!"