Hospital Punta Pacífica (Pacífica Salud)

"The staff was friendly enough, was thinking of going to HPP but ended up elsewhere. The guy they had give a tour was helpful and nice. There was 0 follow up from their other department(s)"

"Came in looking to get an xray to rule out an injury. The consult was about $60 and roughly the same for two X-rays. Luckily all is well. Dr Dahud who attended me was absolutely incredible as well."

"Excellent hospital! The care taken here is second to none. The staff is not all fully billingual but you will definitely get the best and latest in care here. Rooms are nice and staff is always helpful."

"They force you to pay 500$ Deposit upfront. Then, they do not pay your your Money back. Scam. BE AWARE OF paying them 500$ Deposit. My actual final Bill was around 200$. They never send me my 300$ back. Until today 1 week later they did not even send me the Promised email or whatsapp. Nothing. SCAM. Be ware of your Money."

"I have had multiple experiences with this hospital this year and I've found it to be relatively well organized with relatively kind/professional staff. Not perfect, but pretty great all things considered. I have had labs, xrays, surgeries and been to the ER (yes, all in the past year unfortunately). Though I'd heard some different stories I myself was not asked for a credit card up front at the ER, I was attended to quickly (this may be luck but I was pleasantly surprised it was relatively empty on a Sunday) and my insurance copay was $75 in the end. Hospitalization 2 days private room was pretty excellent with plenty of personal attention. I complained that my call button did not work after 2 incidents. I found subsequent buzzes and/or cell phone calls to the desk outside received very prompt responses (I asked for the telephone number as I was going to be alone for a while and did not want to be stuck in the room with the IV alarm sounding for an hour). Billing at the end was handled humanely with a patient (as in not in a hurry) accounts person who came to my room and sat while I checked my excel sheet. I was slow and befuddled thanks to meds but it all tallied pretty closely with the estimate I'd requested prior to my surgery. (You can't ask for exact amounts, a few costs come up... but it was less than $300 difference in the end.) Final assessment: Yes there's room for improvement but at this time I doubt you'll find better care anywhere else in this city. I'll update if/when I have anything more to add."