IJN - National Heart Institute

"While my family and I were in India, we were incredibly worried when my father was admitted to IJN Malaysia for chest pain. I traveled from India to look after him, but upon arrival, he told me that the hospital staff had already taken wonderful care of him. We are so grateful for the exceptional treatment and kindness he received."

"Watching a loved one go through a health crisis is incredibly stressful, my dad admit exactly 4months ago for open heart surgery, it's very hard time for me and my entire family, but IJM doctor, nurses entire medical team here made a challenging time so much easier to endure. The professionalism, kindness, and deep empathy shown by the doctors, nurses, and support staff were remarkable.Thank you for treating our family with dignity, keeping us informed, and working around the clock to provide world-class care. We are blessed to have such a dedicated facility. Im truly appreciate 🙏"

"On behalf of my family, I would like to express our deepest appreciation to the entire team at Institut Jantung Negara (IJN) for the care, compassion, and professionalism shown throughout my father’s treatment. From the very beginning of our journey here, the doctors, nurses, and all supporting staff have demonstrated exceptional dedication and humanity in caring for my father. The calm reassurance, patience, and kindness shown by the medical team have given great comfort not only to him, but also to our entire family during this very challenging time. We truly understand that my father’s condition has become very critical and complicated. Despite this, we are sincerely grateful that the doctors continued to do their very best to explore possible options and ways to help him. Knowing that the medical team has put in their utmost effort means a great deal to us. As a family, we deeply appreciate every attempt, every effort, and every moment of care that has been given to my father. We understand that sometimes there are limits beyond human control, and what matters most to us is that the doctors and medical team have tried their very best. Whatever the outcome may be, we accept it with gratitude and respect for the incredible work and dedication shown by the entire IJN team. Once again, from the bottom of our hearts, thank you for your kindness, professionalism, and unwavering commitment in caring for my father. Your efforts mean more to our family than words can truly express."

"She treated us like a terrorist She wont allowed me and my husband properly takes turn instead she asked my husband to left the baby alone in the room then I can go in. I booked a single room btw. I understand rules are rules, but she is so scared of i dont know what. One time she stands in front of our room asking me 4-5 times every 5 seconds to hurry up leave the room. I was packing up my stuff after taking care of a 4 months old baby. Like. What's up with this lady seriously Just now she came to my room She is a security ahh She come to my room And ask me if im taking care of my son or my husband? I was freakin breastfeeding yaaa And my son is sleeping. And my husband is not there for more than an hour already Then i answer her, i am here. Why? Then she just walk away UPDATE : The staff just now trying to talk to be about the case To be honest, no need to apologize really. There is nothing to talk about I just want to flag it up to the hospital so that you know how I feel as a customer so you dont repeat that again to other customer Apology means nothing already. If its about my baby's health, i dont mind discussing and spend all the time in the world. But about the security? I don't bother anymore. I experienced all the inconvenience already. There is no way to turn back the time Just hope that no one in the future will be treated as bad as me and my family"

"went to IJN yesterday and had such a wonderful experience! The staff were friendly, professional, and so caring. I’d like to especially thanks Datin Noormazah,Dr Azlan,staff Nurse Hafiza,Registration staff Batrisya and Ayman for their kindness and patience ..they truly made me feel at ease. I also loved how the team started the morning with light exercises while waiting for the 10 am appointments…such a positive and healthy atmosphere! Thank you IJN for the excellent care and warm service. 💖"