Institute Jantung Negara (National Heart Institute, IJN)

"There were no other patients or customers here, yet the service was extremely slow. I waited for 30 minutes without receiving any response. Come on, IJN..is this the standard of service you provide?"

"Watching a loved one go through a health crisis is incredibly stressful, my dad admit exactly 4months ago for open heart surgery, it's very hard time for me and my entire family, but IJM doctor, nurses entire medical team here made a challenging time so much easier to endure. The professionalism, kindness, and deep empathy shown by the doctors, nurses, and support staff were remarkable.Thank you for treating our family with dignity, keeping us informed, and working around the clock to provide world-class care. We are blessed to have such a dedicated facility. Im truly appreciate 🙏"

"On behalf of my family, I would like to express our deepest appreciation to the entire team at Institut Jantung Negara (IJN) for the care, compassion, and professionalism shown throughout my father’s treatment. From the very beginning of our journey here, the doctors, nurses, and all supporting staff have demonstrated exceptional dedication and humanity in caring for my father. The calm reassurance, patience, and kindness shown by the medical team have given great comfort not only to him, but also to our entire family during this very challenging time. We truly understand that my father’s condition has become very critical and complicated. Despite this, we are sincerely grateful that the doctors continued to do their very best to explore possible options and ways to help him. Knowing that the medical team has put in their utmost effort means a great deal to us. As a family, we deeply appreciate every attempt, every effort, and every moment of care that has been given to my father. We understand that sometimes there are limits beyond human control, and what matters most to us is that the doctors and medical team have tried their very best. Whatever the outcome may be, we accept it with gratitude and respect for the incredible work and dedication shown by the entire IJN team. Once again, from the bottom of our hearts, thank you for your kindness, professionalism, and unwavering commitment in caring for my father. Your efforts mean more to our family than words can truly express."

"I had a very positive experience at IJN. From registration to medical check-up, everything was well organized and efficient. The doctors, nurses, and support staff were professional, attentive, and took the time to explain everything clearly, which made me feel comfortable throughout the visit. Thanks IJN!"

"went to IJN yesterday and had such a wonderful experience! The staff were friendly, professional, and so caring. I’d like to especially thanks Datin Noormazah,Dr Azlan,staff Nurse Hafiza,Registration staff Batrisya and Ayman for their kindness and patience ..they truly made me feel at ease. I also loved how the team started the morning with light exercises while waiting for the 10 am appointments…such a positive and healthy atmosphere! Thank you IJN for the excellent care and warm service. 💖"