Max Super Speciality Hospital, Saket

"Very unprofessional and not so helpful staff with attitude problem. I had an appointment with Dr. Pallavi Garg in MAX hospital, saket, east block at 10:00 A.M. I got my billing done by 10:15 A.M. and I asked where is the doctor and the girl at the reception lied saying she is busy in some procedure and it will take about 30 mins to get here. But the fact was that they called her after I arrive there telling her that you have a patient so that she can leave from wherever she was actually (she wasn’t in the hospital when she had an appointment time starting from 10:00 am). I waited till 12:00 pm and she wasn’t there and the nursing staff there then said that she got stuck in traffic and you can either show your problem to us (who were not literally the authorised doctors so how can they even say this which is completely unethical and inappropriate) or either cancel the bill. If she was busy in some procedure then why she wasn’t in the hospital?? My 2 hours got wasted and those staff people had no remorse for it. I had to cancel the billing and left the hospital. There were so negative reviews about her behaviour and always getting late, I just wish I would have read them earlier. And the staff people they don’t care if your time is getting wasted or you are in any emergency. What if this was the case of some emergency ? Who would have taken responsibility for that? As per the staff was no gastrointestinal doctor available at the hospital at that time. And you are calling yourself a multi-speciality hospital?"

"I would like to sincerely appreciate the staff of the West Wing, Third Floor at Max Super Speciality Hospital. The entire team was extremely caring, professional, and supportive throughout the stay. The doctors, nurses, and housekeeping staff maintained excellent hygiene, responded quickly whenever needed, and treated patients with kindness and respect. A special thanks to the nursing staff for their patience and dedication. Their positive attitude and compassionate care made a difficult time much more comfortable for the family. Truly grateful for the excellent service and hospitality provided by the whole team."

"On behalf of my father, myself and the entire family , I would like to express our sincere gratitude to Dr Subash Gupta and the team for the exceptional care we received throughout our liver transplant journey. The level of expertise, coordination, and professionalism was outstanding and gave us great confidence during a very critical time. A special mention to Dr Siddharth, Dr Raghav, Dr Jyoti, Dr Medhavi, and Dr Dibya Jyoti who were closely involved in our day-to-day care; their consistent presence, compassion, attentiveness, and support made a meaningful difference to our experience and recovery. The time they took to check in, guide, and reassure us was valuable and truly appreciated. We would also like to acknowledge Mr Evan, for efficiently managing and coordinating the documentation, and transplant committee clearance. His organisation made what could have been a complex process feel seamless. The team made an otherwise overwhelming experience feel structured and well-supported. We are incredibly thankful for the outcome and for the life-changing work they do. A heartfelt thank you."

"Had a very smooth and wonderful experience at Max Super Speciality Hospital. The entire staff was extremely helpful, caring, and professional throughout the treatment. They truly pay attention to every small detail and make the patient feel comfortable and supported at all times. All the nurses were very knowledgeable, attentive, and always kept proper track of medicines and timely updates. Their dedication and care made the whole experience stress-free for both the patient and family. A very special thanks to Dr. Rajshekhar Reddy. He is truly a top-level neurologist — extremely knowledgeable, humble, and understanding. The way he explains everything so patiently and treats patients like family members is something very rare to find. His guidance and confidence gave us a lot of comfort during the entire process. Highly grateful and would strongly recommend Max Saket and especially Dr. Rajshekhar Reddy sir to anyone looking for the best neurological care."

"Sunil Kumar from food department at Max Saket has been consistently providing us good service during our weekly visits for my mom’s treatment. He has always gone one step ahead to ensure food is served timely and at the right temperature. Always carries a smile, very happy to see such young dedicated employees loving what they are doing!"

"A very nice modern sophisticated hospital having modern art of advancement technologies. The hospital is equipped with with Robotic technologies for robotic surgeries in different surgical operations. The doctors namely Dr Anand Kumar plays an important role in the growth of the hospital. The duties performed by Ms. Prema and Mr. Prabhakar, both Coordinors, working in the hospital are excellent and extraordinary in so far as help of patients are concerned. I performed my kidney transplant by performing robotic surgery under the overall command of Dr. ANAND kumar. The Doctor and both Coordintors help a lots for my successful operation.Now within one month from Surgery, I am fully recovered. I appreciate the working of thhospital and appreciate Dr. ANAND KUMAR, Ms. Prema and Mr. Prabgakar for helping me for a new life to live in this universe. The overall rating of the hospital to me is outstanding."