Mediclinic Al Jowhara Hospital

"I would like to express my sincere gratitude to Nurse Maria Pineda. When I visited the Emergency Department, I was feeling extremely unwell and overwhelmed. Maria was incredibly kind, compassionate, and patient throughout my care. What impressed me even more was how wonderfully she treated my son. Although he was quite energetic and playful, she remained calm, caring, and attentive, making him feel comfortable and welcomed. Her kindness, professionalism, and genuine empathy made a very difficult day much easier for me. Thank you, Maria, for your outstanding care and for making such a positive difference when I needed it most."

"I would like to express my sincere appreciation for Marwa miloud who assisted me during my hospital visit. From the moment I arrived, she was welcoming, professional, and incredibly helpful. She guided me through the registration process, answered all my questions patiently, and made sure I knew exactly where to go for each step of my appointment. Her kindness, positive attitude, and attention to detail made my experience much less stressful and more comfortable. It is clear that she genuinely cares about patients and takes pride in providing excellent service. Thank you for making my hospital journey smooth and pleasant. Your support was truly appreciated."

"I would like to express my sincere gratitude to the entire team for the outstanding care and support I received. I arrived at the Emergency Department around 11:00 PM on 4 June feeling extremely unwell due to sudden and severe stress. I was experiencing a headache, fever, cold hands and feet, nausea, chest pain, toothache, a sensation of a lump in my throat, and difficulty breathing. I was frightened, unsure of what to do, and had no medication available at home, so I turned to them for help. From the moment I arrived, the service was exceptional. Despite the late hour, everything was organized, efficient, and professional. I did not have to wait long at any stage. The registration staff were kind, attentive, and helpful. They guided me through the process, explained everything clearly, took my vital signs, and ensured I received prompt medical attention. A special thank you to the duty doctor, Mr. Muhand. He quickly assessed my condition, acted immediately, prescribed the necessary treatment, and arranged two IV drips. What impressed me most was how quickly I started to feel better. Within just 5–7 minutes, I noticed a significant improvement. The tension in my body began to ease, my symptoms started to settle, and I felt much more comfortable. I would also like to thank the pharmacy staff for their professionalism, patience, and support. They were helpful, efficient, and made sure I understood everything regarding my medications and treatment. What truly stood out was that the team did not only focus on treating my immediate symptoms. They also provided valuable advice on how to manage stress and prevent similar situations in the future. It was clear that they genuinely care about the health and well-being of every patient. While I was there, I couldn’t help but notice something remarkable: patients consistently left with smiles on their faces, looking relieved, satisfied, and well cared for. That says a lot about the quality of care provided by this team. My heartfelt thanks go to the registration staff, nurses, pharmacy team, Mr. Muhand, and everyone working that evening. I am deeply grateful for your professionalism, compassion, and dedication. I highly recommend this facility to anyone seeking prompt, effective, and truly caring medical attention. Thank you for everything, and I hope you continue providing the same outstanding level of care. ⭐⭐⭐⭐⭐ Highly recommended. Exceptional care, professionalism, and genuine compassion."

"28 January 2026 The High Dependency Unit (HDU) Team Mediclinic Airport Road Hospital Abu Dhabi, United Arab Emirates Highly Exceptional Care in the HDU Dear Dr. Moutaz and the HDU Team, I am writing to extend my sincere appreciation for the exceptional care I received during my recent Ablation procedure and subsequent stay in the High Dependency Unit at Mediclinic Airport Road Hospital. From admission to discharge, every interaction reflected the highest standards of professionalism, compassion, and clinical excellence. I would like to especially acknowledge Dr. Moutaz for his outstanding care. His thorough explanations before and after the procedure, clear communication, and willingness to answer all of my questions provided me with great confidence and peace of mind at every stage. His calm and reassuring manner made a significant difference to my overall experience. I would also like to commend the nurses and staff of the HDU for their attentive and highly professional care as well. Their prompt responses, careful monitoring, and consistent kindness created an environment in which I felt safe, supported, and respected at all times. I truly felt that I was in the best hands and received the best care I could have hoped for. Please convey my heartfelt thanks to each member of the team involved in my treatment and recovery. I remain deeply grateful for your dedication and your commitment to patient care. With warm regards and sincere appreciation, RL"

"Mediclinic Airport Road is a very well-organized and fully equipped medical facility. The doctor was professional, clear, and genuinely helpful. My MRI was done smoothly and exactly as scheduled. The nurses were friendly, attentive, and reassuring throughout the process. Blood tests were handled gently and efficiently, which I truly appreciated. Overall, it was a positive and reassuring healthcare experience, and I felt well taken care of from start to finish."

"I would like to express my deepest gratitude to Marie, the Head of the Pediatric Ward. She is truly one of a kind—an angel who came at exactly the right time to help my son feel calm, safe, and comfortable. She stayed with him for almost three hours until he entered the operating theatre, even though her shift had ended three hours earlier. The entire pediatric ward staff were equally wonderful—always smiling, caring, and incredibly gentle with my son. Their kindness and dedication made a very stressful experience much easier for both him and us as parents. I cannot thank them enough"