National Dental Centre Singapore (NDCS)

"Dear National Dental Centre Singapore, I would like to extend my sincere appreciation and compliment to Dr. Ler Vonn (Ms) Dental Surgeon at NDCS, for her outstanding professionalism and care during my visit today, 11 Nov 2025 @4.15pm I was referred to NDCS due to a chipped filling that had been causing me intermittent pain since last Friday. Despite her busy schedule, Dr. Ler Vonn kindly accommodated my request for an early appointment, as I will be travelling overseas later this month. From the moment I met her, she was warm, patient, and reassuring. Dr. Ler took the time to explain in detail the possible treatment options and the procedures that might be needed if the filling could not be completed during the same visit. Her clear explanation and calm demeanour immediately put me at ease. After a careful examination, she proceeded to perform the filling with great skill and precision. The procedure took about an hour, and I truly appreciate the gentle care she exercised while administering the anaesthetic and restoring my tooth. Thanks to her professionalism and expertise, my discomfort has been completely relieved. I am deeply grateful for her dedication, empathy, and high standard of patient care. Dr. Ler is truly an asset to NDCS and an exemplary representative of Singapore’s public healthcare service. Thank you once again to Dr. Ler Vonn and the NDCS team for the excellent care I received today Warm regards, Abdul Majid Bin Mohd Salleh Appointment date – 11 Nov @4.15pm RM 16- Level 2"

"Today I was scheduled for an appointment at 2.45pm according to healthhub. At 2pm I registered. While I was on the way from Bayshore to NDC, the doctor called to say the appointment for today should have been cancelled. My next appointment was supposed to be in Mar. Apparently the registration desk forgot to cancel today's appointment. So only after 8 registered on healthhub that they realized i don't need to go and I was already on the MCE!!!! So I drove on and turn around at the next exit. and I could have done so many other of my own work if this was told to me earlier. Incredible!!! It takes them so long to do a simple thing. Check condition of tooth make a band 1 visit. Check whether the tooth has enough length another trip. Finally when I thought it's time to do the crowning it's cancelled. And every trip cost 300-400."

"Excellent service and professional care! Outstanding dental care. Dentist and nurses are caring, gentle and patient. Always take time to explain. Facilities are clean and well organised. Appointments are always on time and short waiting time. Very efficient!"

"Dear NDCS, It gives me great pleasure to share my wonderful experience i had with NDCS on my first visit. I am very impressed by our nation's public health care system. Efficiency at NDCS is amazing. I had my x-ray done immediately after seeing Doctor and within minutes from X-ray, doctor saw me again. This is as good, if not, better than private dentist I have been seeing my entire life! I want to make special mention of Doctor Teo Guo Nian and DSA Shanel Lim. Doctor Teo took the extra effort to help me understand how I can better manage my TMJ issue as a sportsman. His unrushed detailed explanation impressed me that he held NDCS at the highest level of public service! I am comparing Doctor Teo to all private dentists I have met my entire life. Fantastic doctor and his team, please send my compliments to the team Once again a big thank you, NDCS."

"I am writing to submit official patient feedback to commend Dr Benjamin Ng Chee Wee for his exemplary care during my daughter’s recent consultation. Dr Ng demonstrated strong clinical judgement and decisiveness in managing my daughter’s case. I would like to particularly highlight his ethical approach in retrieving and carefully reviewing the 3-D imaging, while being mindful not to expose my daughter to unnecessary radiation. This reflects a high level of professional integrity and patient safety awareness. In addition, Dr Ng was patient and clear in explaining the clinical considerations and treatment options. His explanation helped me understand the importance of preserving my daughter’s tooth, which is a significant tooth, rather than proceeding with extraction. His calm and thorough communication provided reassurance and confidence in the treatment plan. I would like to express my appreciation to Dr Benjamin Ng Chee Wee for his professionalism, ethical practice, and patient-centred care. Please convey my thanks to him."