Raffles Medical Hanoi (formerly International SOS Clinic Hanoi)

"Great clinic in Tay Ho. After renovation it’s really nice inside, paediatrician is good and kind to children. Love how efficient it is as well to settle payments."

"Great experience overall. Warm atmosphere, professional service, kind doctor, and clean, modern facilities. Everything was handled quickly and efficiently."

"I have been slow traveling the globe and I was in need of a check-up. I wanted comprehensive blood work and other tests. I came here for an elite physical exam which, overall was a wonderful experience. The exam included complete blood panel, chest X-Ray, ECG, basic vision test (no eye pressure test - which would be nice to have), Ultra-sound of major organs and Thyroid. I did end up selecting an additional exam, the MSCT scan of my heart, which was separate fee and another facility. Raffles provided transportation and an English-speaking nurse to accompany me for the entire trip and procedure, which was amazing, very helpful and reassuring. If you are in Hanoi and in need of a check-up, Raffles is worth considering. I would certainly use them again in the future. The Good The staff - everyone from reception, to the nurses, the tech's, and the Dr's were all so friendly, kind and professional Value – the cost is reasonable for number of tests received Conveniently located in the Tay Ho area The Facility is clean and organized well for the services they provide I speak very little Vietnamese, Raffles had many English-speaking members, which was great, the language barrier was not an issue for me The Dr I met with to review my results was very thorough and we spent 30+ minutes talking about my health and lifestyle. this was a pleasant surprise, Dr’s in my home country spend very little time actually talking and discussing health & lifestyle issues with patients, in my experience I was emailed all the results including the X-Ray, ultrasounds and MSCT scan for my records Areas for improvement The initial arrival was a little confusing for me. The sequence and timing of the exam was not clear or intuitive. It would be nice to have a brief conversation about what to expect throughout the exam process. This is a small to medium item that would go a long way to help people be more comfortable and at ease. IMO The results do take several days before they are available for review. In other places, I have had the blood work results available within 24 hours. These might be negotiable, so check with them if you have time constraints."

"Raffles is a great clinic, especially for foreigners. Staff are very friendly, from reception to doctors and they all speak good English and are willing to help."

"The hospital is very clean and well-maintained. The staff are kind, professional, and always ready to help. I felt well taken care of during my visit. Highly recommend!"