Rela Hospital (Dr. Rela Institute & Medical Centre)

"I underwent a lumbar puncture at Rela Hospital on 23 May as part of my treatment for Idiopathic Intracranial Hypertension (IIH). Unfortunately, my experience was disappointing. During preparation, an IV line was inserted in my left hand, but staff later realized that blood samples had not been collected. A second needle insertion was then required in my right hand for blood collection. This gave me the impression that there was a lack of coordination among the staff. After the lumbar puncture procedure, I was transferred back to the daycare area. However, due to a communication issue, staff near the ICU informed my caregivers that I was still inside the procedure area. As a result, they waited for approximately 1.5 hours while I was alone in the daycare unit and unable to move comfortably following the procedure. The most concerning issue has been the delay in receiving my pathology/laboratory report. More than 10 days after the procedure, I still have not received the report despite multiple follow-ups. Initially, hospital staff appeared unsure about the status of the report. After considerable effort, I was connected with a neuro coordinator, who sent me a lumbar puncture procedure note instead of the laboratory report. The document did not appear to be an official report and did not help address my concern. As an IIH patient, these results are important for ongoing treatment decisions by my ophthalmologist and neurologist. The lack of timely communication and delays in providing the report have caused significant stress and uncertainty. I hope the hospital improves its coordination, communication, and report management processes so that future patients do not face similar difficulties."

"We had an exceptional experience at Rela Institute, Chromepet, for our son Master Avyukth’s adenoid surgery. From the very first consultation, Dr. Purushothamman and Dr. Shruthi were incredibly patient, taking the time to explain the issue and the procedure in a way that put our minds at ease. A special thanks to Mr. George Fernandes and the wonderful nursing and support staff for their warmth and for making us feel so comfortable throughout our stay. The level of care and professionalism here is top-notch. Our son is doing amazing now, and we couldn't be happier with the outcome. Highly recommend this team to anyone seeking ENT care!"

"Recently i visited Rela hospital Dermatology department. would like to convey my heartfelt appreciation and gratitude to the hospital team ie Ms Sivagami and Kokila for their exceptional support and outstanding coordination during the consultation process. From the beginning till completion, the entire process was handled with utmost professionalism, care, and efficiency. The team ensured seamless arrangements and smooth execution at every step, while being extremely courteous, proactive, and always ready to assist with a pleasant attitude. Their dedication, commitment to patient comfort, and excellent coordination truly reflect the high standards of the hospital. Because of their sincere efforts, the entire experience became stress-free, comfortable, and well organized. Thank you once again for the excellent hospitality and support. Wishing the entire team continued success in serving patients with the same level of excellence and care."

"We had a very good experience at Rela Hospital, Chromepet, especially with the Pediatric Department. A heartfelt thanks to Dr. Rajashree, Dr.Tharun, and the entire pediatric team for providing excellent care to my child Aliya Yeshvika (1.5 years). The doctors were very kind, patient, and explained everything clearly, which gave us great confidence and relief during a stressful situation. Special appreciation to the night shift staff on 16/01/2026, especially Nurse Jeevitha and Nurse Sumaika. They were extremely caring, attentive, and supportive throughout the night. Their gentle handling of my child and prompt response to our needs truly meant a lot to us. I would also like to mention that the food provided was very nice, hygienic, and timely, which added to our overall comfort during the hospital stay. Overall, we are very satisfied with the treatment, care, food, and hospitality provided. I sincerely thank the doctors and staff for their dedication and compassion. I would highly recommend Rela Hospital, Chromepet, for pediatric care. Regards, Brindha Prabhu Mother of Aliya Yeshvika"

"My experience at Dr. Mohammad Rela Hospital was very positive. The doctors are highly skilled, caring, and attentive, and they listen to patients carefully. The treatment and medical advice were explained clearly, which made me feel comfortable and confident. The nurses and hospital staff were very cooperative, professional, and responsible(Specially Jebrani maam). The hospital environment was clean, well-organized, and hygienic.I received timely medical services, which is truly commendable. Overall, I am very satisfied with the treatment and services provided by Dr. Mohammad Rela Hospital. I would highly recommend this hospital to others for quality healthcare. ⭐⭐⭐⭐⭐"