Samsung Seoul Eye Center (Samsung Medical Center)

"Samsung got all but bookstores. They do great job anyhow"

"There's an international services department with medical professionals and interpreters (English, Arabic, Russian, Chinese). Besides this, everyone is polite and speaks at least some English. Everything is modern, and the appointment desk and the pharmacy are straightforward. There are all kinds of departments possible, I've never had to wait more than 5 mins. And there's a shuttle bus from Irwon station."

"I brought my 10-month-old infant to the ER due to a fever, wanting to understand the cause. We waited nearly 5–6 hours with very poor communication throughout the visit. My baby underwent blood tests and multiple failed attempts to draw blood, causing significant distress and exhaustion. At the end we were told it was likely a common cold virus and no treatment was needed other than fever medication at home — something that could have been explained much earlier. Instead of addressing my main concern, the staff focused heavily on iron deficiency and asked questions that felt judgmental rather than helpful. This was especially frustrating given the amount of time, stress, and discomfort my infant endured. This experience felt excessive, poorly communicated, and unnecessarily traumatic for both my child and me. I would not recommend this ER for parents with infants unless it is a true emergency."

"Very big hospital and somewhat confusing on where to go. Noticed most elderly Koreans brought a younger family member to help them negotiate the Medical Center. Samsung Medical Center is known to have some of the best specialist doctors in S. Korea on their staff. I would not recommend this Medical Center for common less serious illness . I think you’d be better off going a smaller facility. The staff is friendly, the doctors are overbooked and they do a great job running you through the very high volume system from check-in, to seeing doctors, to collecting money for services. As an English speaking person with a Korean wife I would not want to navigate this medical center without my wife translating."

"Terrible Hospital. Emergency check in process is disastrous, you can die at the side. First you need to find it then you get shuttled between 4 distinct offices. You start at a 10 chairs small office where you fill out a form and wait on a chair . Then you get to literally walk to another office and check in to another office. You wait outside and no one then really takes care of you. Then I couldn’t take it anymore so walked in and then they sat me down again for another intake. Oh, then there was a fourth office to fill to wait. By then you would be dead! No feedback no communication. ICU and Doctor good. Recovery ward complete disaster. Unorganized, leaves things in room no communication, clueless. Stay away. Antiquated, feels robotic untrained, lack of communication and simply Unsafe. My Cardiologist was great and the ICU staff were great. Someone at the highest level should fix this place. Be a patient and walk through the madness!"