Sheikh Shakhbout Medical City

"We admitted our relative to Shaikh Shakhbout Medical City, and the treatment and overall care provided were truly outstanding. We extend our heartfelt thanks to the doctors, nursing staff, cleaning team, security, and the hospital management for their professionalism, compassion, and dedication throughout our stay. A special note of gratitude to Dr. Kiblawi and Dr. Mousa Suhail for their expert care and guidance. Our sincere appreciation also goes to the nursing team, especially Sister Geetha, Princi, and Bessi, for the extraordinary attention, kindness, and support they provided. We would also like to express our sincere thanks to the UAE Government for enabling access to world-class healthcare, facilities, and medical services. We are deeply grateful for the excellent care and would highly recommend this hospital."

"My sister recently underwent a one-day eye surgery, and we are extremely grateful for the outstanding care she received. From the moment she arrived, the medical and nursing especially Joana and staff were kind, professional, and very reassuring, which helped ease any anxiety she had. The doctors explained the procedure clearly and took the time to answer all our questions, making her feel confident and comfortable. The surgery itself went smoothly, and the care provided before and after the procedure was exceptional. The facility was clean, calm, and well organized, and the discharge process was efficient with clear instructions for recovery. My sister felt supported every step of the way, and her vision and comfort improved noticeably. We truly appreciate the dedication and compassion shown by the entire team. We highly recommend this one-day eye surgery service to anyone seeking excellent, trustworthy care."

"I’ve just completed my Nursing Observership at Sheikh Shakhbout Medical City (SSMC), and it was truly an exceptional experience. I would like to express my sincere thanks to the Nursing Education Center at Sheikh Shakhbout Medical City, especially Ms. Zahra, Ms. Hayat, and Ms. Claudine, for their kind support and guidance throughout my observership. My gratitude also goes to the Nursing Manager Mr. Mohammad Hamdan, the CRNAs Mr. Ayoub Abu Alrobe and Mr. Soufiane Roussia, and all my wonderful preceptors in the Burn ICU Unit for their warm welcome, patience, and dedication to teaching. This observership was an incredible learning experience I gained valuable skills and achieved all my objectives. Thank you, SSMC team, for making it so meaningful 🤍"

"I had a very positive experience at the SSMC Emergency Department. The care I received was excellent and timely. I suddenly felt chest pain, and ECG was immediately done for me, I was place in Resus 4 for close monitoring. Dr. Salma and Dr. Shanon were both professional, compassionate, and took great care of me throughout my visit. Special thanks to Nurse Abrar for providing genuine tender loving care and making me feel comfortable and well supported during my time in the emergency department. I am truly grateful to the entire emergency team for their dedication and kindness."

"⸻ I would like to express my deepest and most heartfelt gratitude to Sheikh Shakhbout Medical City (SSMC) for the exceptional and life-saving care provided to my baby. We came from the UK simply to visit family and celebrate our baby’s first birthday. We never imagined that our baby would be rushed to the ICU. It was extremely shocking and emotionally overwhelming for us. Exactly one year ago, on the same date and the same time, we was in NICU staying there for more than three months. Facing a similar situation again, in a different country, brought back painful memories and left us very scared and anxious about our baby’s life. From the moment we arrived at the emergency department, the response was incredibly fast, organized, and professional. The prompt action taken by the emergency team truly saved my baby’s life. I have never witnessed such a quick and effective emergency response, even in my home country. The facilities, systems, and coordination at SSMC genuinely inspired me. I am deeply thankful to the PICU nurses Sarah, Teenu, Tina, and Karitika, male nurse whose care, kindness, and dedication gave us comfort and hope during the most difficult moments. I am also extremely grateful to Dr. Ammar and the entire PICU team for their expertise, compassion, and tireless efforts. What touched me the most was seeing how every patient was treated equally, with respect, dignity, and genuine care. Trusting SSMC never disappointed us. Because of the incredible work of the doctors, nurses, and staff, my baby is safe today. I will forever remain thankful to this hospital for giving my child another chance at life. SSMC will always hold a very special place in our hearts."