Sydney Spine Clinic at Life Ready Health

"Barb Hungerford and her team of physios offer an exceptional specialised service for people with sacro-spinal issues. They have helped me recover from complex injuries and have assisted a number of my friends with pelvic issues following childbirth. I can’t understand the bad reviews below. Highly skilled, evidence based and very caring."

"I went to see Ness Ade when i could hardly walk after a week of trying the usual and putting up with the pain. Within 24hrs i was pain free and back to normal. Normally a sceptic to non traditional methods, im 100% convinced this team know what they are doing and can make a difference when other treatments do not."

"Dr. Hungerford and her team are incredible. I have been attending this practice for over 20 years as needed and they are the only clinicians I have ever seen that have been able to identity the root cause and provide successful treatment. Dr. Hungerford is a pioneer and true leader in Physiotherapy treatment, as well as being a kind, thoughtful, generous and empathic person. I cannot recommend Sydney Spine and Pelvis highly enough. Thank you Dr. Hungerford for all of your care and kindness over the years."

"After 13 YEARS of attending this physiotherapy clinic I will no longer be stepping foot inside this place!! I've seen everyone from Petra, Jay, Vanessa and regretfully recommended this clinic to my sister, mother & sister-in-law. I had an appointment on Monday 28 March 2022 at 2pm with Physiotherapist Vanessa. I woke up extremely unwell and unable to lift my head. I took some analgesia and decided to complete a RAT test before I attend the appointment. I had to wait for my husband to come home with the test kit. I called the clinic just before my appointment and the person who answered the phone asked me to "Hold on" and then I hear a "Hello, this is Karen. What's wrong?!" in a rude tone. I explained the situation and given the fact I woke up unwell so I couldn't give 24 hours notice (they are also closed on weekends). Karen (no joke!) began to chastise me, telling me how I should have called earlier, "we're a busy clinic" and could have tried calling other clients and kept repeating why I didn't call earlier, why I waited until just before the appointment... she was unnecessarily mean and relentless. I could barely get a word in during her rant. If I wasn't in such a vulnerable state I would have responded to her unkind words and rude tone. She finally ended the conversation by telling me she was adding a $50.00 cancellation fee to my file and abruptly hung up the phone. A few weeks later I received an invoice for $80.00 via email. She obviously increased it at her discretion because that's not what the policy states. THIS PHYSIOTHERAPY CENTRE has talented physiotherapist (Jay and Vanessa) that have helped me during a difficult back injury /surgery yet the centre has always been INFLEXIBLE WITH APPOINTMENTS AND HAS A FEW RUDE STAFF MEMBERS. If Karen had taken one minute to look at my file or the computer she would have seen I am a LONG-STANDING (13 years!!), loyal client that has only missed one appointment in this time and paid the cancellation fee. Even if this wasn't the fact NO PERSON deserves to be treated like I was treated by Karen. Send the cancellation fee DON'T SPEND TIME OVER THE PHONE VERBALLY ABUSING AN UNWELL PERSON because you think they should have called earlier. Absolutely disgusting behaviour and the worst treatment I have ever received by a receptionist/ staff member in any industry in my 50 years of existence. This isn't the first time I have encountered rude staff at this centre but this was the worst and I have had enough. You know it's abysmal behaviour when the reviewer signs up to Google to do her first review!! PS I didn't add my real name on this review however, my appointment details are as above and I'll be in to collect my file."

"This place is terrible. I came in because I had a posture problem. The first session was with Dr Barbara Hungerford. She assisted me for 1 hour...she did not give me any plan or any relevent information about my condition. she ask to me see Christine Potter for the next time. I seen Christine, she assisted me for 30 minutes and again did not give me any plan or indication why I have this problem. The only solution she gave me was: to relax my upper back 2 minutes a day... At the end I spent $420 without having any outcome or plan. I feel that I just waste my money and time, and I am sure they dont care about their patient... just avoid this place"