The Medical City Ortigas

"This Medical Facility deserves 10 stars. From the ER admittance to the doctors consultation, it is fast and quick. You can feel the tender and loving care of all nurses, doctors, the security guards and all their staff. You will easily get healed if you are in pain but are sorrounded by kind and calm medical team. Thank you and more power to Medical City."

"Medical City Parking reference, entrance is near drop off entrance. Be sure to come early, parking is easily full on weekends. Pay at the Concierge in GF for parking payment. [January 2026 update] autopay station in B2, does not work. The autopay station in B1 drivers lounge accepts cash,coins, and gcash payments"

"My wife recently delivered our first baby girl at The Medical City Ortigas and I can confidently say that our experience was excellent. This was a very important and sensitive moment for us, and the entire team was incredibly supportive not only to my wife during delivery, but also to me. One thing that truly stood out to me was that the medical team focused first on the health and well-being of the patient before discussing any financial matters. This reflects the kind of care and values that patients hope for in such situations. I was also very impressed by the lactation support service. They took the time to guide my wife, explain everything clearly and provide practical advice on how to feed our baby. This level of support made a big difference for us. The coordination between all teams was excellent and there were regular checks on both the mother and the newborn. This gave me real peace of mind and I was able to rest knowing we were in good hands. The only area that I believe could be improved is the discharge process. Our discharge was initiated by the doctor around 10 AM and we were expecting to leave by 12 noon. However, we were only discharged around 5:30 PM. I understand that the staff may have been managing a heavy workload, but waiting more than five hours for discharge is quite long and could be improved for a better overall experience. Aside from this point, everything else was truly outstanding. Thank you to all the teams involved for taking such good care of my wife and our newborn daughter."

"My family and I are truly grateful to The Medical City. From our very first visit, they immediately attended to my father and took care of him right away. This was already the third hospital we went to because the other hospitals did not accept him, but at The Medical City, their response was so fast. Unlike other hospitals that asked for a down payment first, here they prioritized my father’s condition and gave him immediate care. It gave us so much peace of mind knowing that hospitals like this still exist. The care and compassion they showed were exceptional. The ER nurses and doctors were all kind, professional, and very attentive. They made sure my father was well taken care of every step of the way. Now my father is in the recovery stage, and of course, we will continue all his follow-up checkups at The Medical City. We will never forget the excellent service and genuine care they gave our family. Highly recommended."

"My mother was confined here in TMC Iloilo for 39days. With heavy hearts, we share that our beloved mother did not survive after 39 days of confinement. Despite this painful loss, we remain deeply grateful for the care, compassion, and dedication shown by your entire medical team throughout her stay. We would also like to express our sincerest gratitude to every member of your institution – from the medical staff to the security personnel, dietary team, and housekeeping, and as well as the emergency team, for wishing our mother well. Their small acts of kindness meant so much to us during the most difficult time of our lives. We felt supported, cared for, and not alone in our journey. We would like to thank the help of the social services department of the hospital, Ma’am Joy, for guiding us and helping us find ways for better assistance. I would like to acknowledge and appreciate the help of the credits and collection senior manager Ma’am Remarie, for helping us more than what she is being expected to. We truly saw a caring heart from her that is beyond service. We would like to send our gratitude to the hospital’s President/CEO, Dr. Ray Villa, for never letting us feel we are alone in the most needful time of our lives. We sincerely honor his dedication and compassion into helping those who are in need, with a heart. Thank you to all the staff and medical team of The Medical City Iloilo. We are grateful for you service."