Tokyo International Ohori Hospital

"The woman at the general reception desk was extremely polite, kind, and wonderful. The receptionist was also very friendly and I liked her. The nurses and testing staff were also very kind and helpful. The doctor also listened carefully to what I had to say, and I decided to go with this hospital. However, the information on their website seemed out of date, and what was written there was different from what actually happened. I inquired about the procedure costs over the phone, and I don't know who the accounting person was, but they were nice at first, but when I tried to ask for more details, their attitude became rude. I also felt like the phone was hung up halfway through. This left a very bad impression, but everything else was great, so I decided to leave it to this hospital. After my last post, I was told that my BPH was too severe and that they should address it first. However, I was told that this would require surgery and that I would need to stay in the hospital for a while. I was also given a detailed explanation of the current state of my BPH and the surgical procedure I would need, and then I was asked what I would do. Naturally, without hesitation, I said I would leave everything to them. By chance, a cancellation became available six days after my scheduled appointment, and they asked if that day would be okay, so I decided immediately, thinking it was now my chance. When I arrived for admission, someone at the general information desk (or something like that) kindly guided me, and after going through the required procedures, I was able to go to my hospital room. It was my first multi-day hospitalization, and the nurses were also kind and appreciated. They guided me to the operating room, and the staff treated me and spoke to me kindly just before the surgery. I was able to return to my hospital room after the surgery without any problems. They continued to follow up with me afterwards, so I was able to relax and wait for my recovery. The doctor explained that I had severe inflammation, so the schedule was extended a little (by two days), but I was able to be discharged safely. My symptoms are much better now. I'm so glad I found this hospital, had my surgery here, and it reduced one risk to my life. It really is a great hospital."

"At the end of 2025, my family member was found to have hematuria during a checkup, so we rushed him to the hospital. A urinary stone was discovered, and he underwent prompt laser surgery, restoring his health. My family member is elderly and has a medical history, but the doctors and anesthesiologists listened to him attentively and prioritized safety. He told us in the car on the way home from the hospital that he experienced no pain or discomfort after the surgery, as many people have described online. (He hates hospitals more than most people and is very sensitive to pain.) This is an excellent hospital, where not only the doctors and anesthesiologists, but also the nurses, receptionists, and administrative staff all strive to embody Dr. Ohori's philosophy by valuing the patient's feelings and communication with them. I feel grateful and impressed every time I accompany him to a doctor's appointment. When necessary, even if you're in a hurry, please prepare everything you need to say and ask before visiting."

"As other reviewers have mentioned, I was disappointed to hear some critical comments about medical resources and costs. After experiencing the intense pain and vomiting from a urinary stone for several days, I came to this clinic as a last resort. Another hospital told me I had no choice but to wait for it to pass naturally, but the pain was so intense that I came here to ask for advice from a highly specialized clinic to see if there were any other options or relief measures. The conclusion, like the other hospital, was that I had no choice but to endure it until it passed, but I was also told that "retesting is a waste of medical expenses, and those expenses are paid for by taxpayers other than you," and that "doctor shopping is not appropriate." From a medical perspective, it's true that going to the emergency room for a kidney stone attack or visiting multiple clinics in a short period of time is an unnecessary drain on medical resources. Now that I have more knowledge, I understand that. However, I am also a working-age taxpayer, and above all, I came here out of a desperate desire to do something about the excruciating pain I was experiencing. I simply wanted to see if there really was nothing I could do; I had no intention of doctor shopping. I accept the conclusion you reached, but is it appropriate for a medical institution to bring up economic and moral issues when dealing with a patient in pain? Others who come to see you seeking help because they are in similar pain should be prepared to be told similar things, depending on the circumstances. I was very saddened because, apart from the above, you provided a clear explanation of how pain occurs and what measures can be taken at present."

"The very best Dr for Prostrate surgery!!"

"Well, I was curious to see it because of the international label, even though I had no strong reason to visit. Yet. Always the yet. I'm going to go ahead and call it a weak 4 stars. If the Google had a lick of sense and some provision for suitable anonymity in such sensitive contexts, then I might say more."