Universal Plastic Surgery

"When you have time can you read this Addressed to Universal cosmetic surgery: This is John Hagen a former patient who had Blepharoplasty surgery 2022 I have suffered with severe complications and have complained a few times in your office about my droopy lower eyes I had 3 doctors ( 2 in the US ) look at my eyes All 3 agree the operation you attempted was done wrong All 3 agree I can’t fully close my eyes That has caused many complications to my eyes and cosmetic issues You did acknowledge in front of a witness that you can attempt to repair it I sought other opinions from plastic surgeons and all agree if it’s fixable at all it can only be attempted by a Optometry surgeon only That cost to me is $7,500 Plus the amount you took from me for a faulty operation I’m contacting the si colegio de medicos y cirujanos ella es cirujana plastica certificada… I’m asking for my money refunded from a bad operation and the cost of repair I have not posted this yet on my social media or yours ( I have 6 Costa Rica doctors i follow) I’m trying to be fair with this before litigation and social media defamation But looking in the mirror and other doctors opinions I want to take this case forward to the CR courts and the court of public opinion Please respond ASAP John Hagen Passport 646 580 957"

"Great experience. Dra Centeno always has time to take care of her patients. It was great!"

"I conducted extensive research before deciding to undergo plastic surgery. I consulted several surgeons in Miami—where many of my friends had procedures performed by some of the top specialists in the United States—and I also explored options in New York City, where I am from. After discovering Dr. Centeno and her highly experienced father, I visited their clinic while vacationing in Costa Rica. From the moment I met her, I knew she was the surgeon I wanted to trust with my procedure. My experience with Dr. Madelein Centeno, her father, and their entire team was exceptional. From the very first consultation, Dr. Centeno made me feel heard, understood, and fully supported. She takes the time to explain every detail, sets realistic expectations, and genuinely cares about her patients’ well‑being. Her warm personality and excellent bedside manner immediately put me at ease. Her surgical skill is outstanding, but what truly distinguishes her is her professionalism, compassion, and the confidence she inspires. I felt completely safe in her care, and the results exceeded my expectations. The staff at Universal Plastic Surgery is organized, attentive, and compassionate, making the entire process smooth and stress and pain-free. I am incredibly grateful for the care I received and would recommend Dr. Centeno without hesitation to anyone considering plastic or reconstructive surgery. I look 20 years younger. I friends feel it is more than 20 years. I am thrilled with my results, and I am so glad I chose Dr. Centeno as opposed to having the surgery in the US."

"The entire staff is amazing. They are patient, professional and equip you with everything you might need. They take the time to understand exactly what you want and deliver fantastic and safe results. I was checked on for the entire time I stayed with them, went home and even through the weeks of recovery. From the lady at the front desk to the doctor they are absolutely wonderful. Cannot recommend them more!"

"Dra. Centeno and her staff are the epitome of medical professionalism! I came to Costa Rica for my procedure from Texas and I had some anxiety. The good people at Universal addressed my every concern and took fantastic care of me all the while treating me like family. I cannot praise them highly enough! I would recommend them without reservation."

"Dra Madelein along with her father performed my abdominal plastic surgery and BBL liposuction fat transfer. She made me feel at ease from the moment we met. Her personal care and involvement from the moment she prayed with me prior to surgery to the continued attention 6 weeks after has just been amazing. Being in Costa Rica without family, I was concerned about aftercare, but the post surgery center was the option I chose to stay for 5 days until I felt comfortable going home. I have been treated so kind by all the nurses, the massage therapist and especially the receptionist. I am very happy with my results. I have never had a butt and now I actually have a butt. 🤣 And my stomach is snatched at 54 🥰!!! Thank Dra. Madelein 😘👏🏽❤️🙏🏽"