University Hospital Dexeus

"nothing human about them, only see people as walking cash machines. thought it was the best choice for our birth, turned to be one of the worst. zero consideration for the time, comfort and stress of baby and parents"

"Thank you to the nurse who, while I was half naked on the exam table, first accused me of coming to Dexeus for medical tourism and second tried to make me feel out of place for not understanding Catalan. Put aside the fact that I was there for a very vulnerable reason and that I was totally alone isn’t the purpose of a healthcare system to make patients feel comfortable? I have to say after several visits to Dexeus, my only medical experience outside of my country of residence, I’m shocked. There have been some positive experiences, but you have to traverse through just as many if not more negative experiences. I never realized I’d need so much resilience just to seek out medical care especially when half naked on the exam table. My mind has now come up with multiple ways to stop a procedure next time this happens so that I can feign a reason to not continue until the person who is making me feel so uncomfortable leaves without upsetting anyone else and worrying that they will seek out vengeance against me. I have never gone through that before at a doctor’s office so you have now unlocked a new fear in my conscience"

"For a foreigner (speaking Spanish a bit), everyone was very helpful and kind. Finding an appointment is a bit difficult, but i can tell that all hospital staff is very nice towards you in the process."

"I went to hospital today with my husband with heavy flu symptoms. We are both working I’m Spain and we have private insurance from Cigna . However ı waited 2 hours in the EMERGENCY waiting room to be able to see a doctor ! I never visit a hospital in Spain since we moved and I was really afraid to need one but I don’t know why we waited 2 long hours and not attended ?? When you look outside it seems very clean and professional hospital but I am still wondering the wait and in the end I could not stand more and left it. I asked the nurse ( or staff) how long it will take after 1 hour waiting and she said there is 2 in line before us . However there were maybe 50 people circulated before us and I am just wondering 2 means 2 foreigners ? Because all locals seems to attended . I felt neglected and uncared . After 2 hours wait I asked again and she said there is only 1 before us . I asked if this is normal and she said there are people who wait 4 hours. is this real for emergency ‼️ please do tell me and we won’t go anymore . I heard the Spanish health system is not good due to lack of nurses and doctors but I did not expect this. I am still questioning the reason, I have money to pay and two type of insurance and I don’t know why we could not see a doctor . If you come to Turkey , you can try any single ‘public and private hospital ‘ you would never wait such long and you would see a doctor immediately . I hope you can have an experience and learn about it . I don’t know what is the meaning of emergency for this hospital ."

"For anyone who takes the time to read the reviews before going to a hospital, I STRONGLY DO NOT RECOMMEND THIS PLACE. They hire nurses that don’t know how to handle needles, for the nurse put the needle inside my arm and failed to find the veins. I’m repeating in case you thought you read this wrong, SHE HAD TO look for my veins and claimed my veins were too thin to get the blood out. She had to try on both my arms and now I have terrible bruisings on them. I had to wait on the emergency room for 3 HOURS. When I asked the staff on the front desk when was my turn, they just said they catalogued my emergency as less urgent then the rest. The other patients all had a simple cold as what I could see. The doctor didn’t inquire about what had happened to me, he just said he didn’t see anything off and that I should make an appointment through the app and get further examinations. I waited 4 + hours to be sent home with no diagnosis and that “I should make an appointment through the app with a specialist “ Terrible experience, terrible staff, terrible doctors, terrible nurses, terrible receptionist. Don’t go to this place."